Welcome To Our General FAQs

Welcome to our FAQ page, where we provide answers to some of the most frequently asked questions we receive about raising and releasing monarch butterflies. To help you find the information you need, we’ve organized our FAQs into specific categories related to our online store, products, and other services.

For more detailed information about each topic, be sure to visit our blog, where you’ll find a wealth of resources on butterfly care and conservation. And if you can’t find the answer you’re looking for, or have a question we haven’t addressed, please don’t hesitate to get in touch with us at info@monarchbutterflies.ca. We’re always happy to help!

Do you offer any other insects other than monarchs and painted ladies?

No, we do not offer any other insects besides monarchs and painted ladies. Our focus is on providing experiences centered around these two beautiful butterfly species. We take pride in offering monarch and painted lady butterfly kits, as well butterflies for release including various related products and services to enhance your butterfly-raising and releasing experiences.

Monarchs and painted ladies are popular choices due to their accessibility, adaptability, and significance in butterfly conservation efforts. Both species are known for their fascinating life cycles, captivating colors, and their ability to bring joy and wonder to people of all ages.

How do I contact Canada Post?

To contact Canada Post, you can use one of the following methods:

  1. Customer Service Phone Number: You can reach Canada Post’s customer service by calling their toll-free number at 1-866-607-6301 (within Canada and the United States) or 416-979-3033 (outside Canada and the United States). Customer service representatives are available to assist you with inquiries and concerns regarding your mail and packages.
  2. Online Support: Visit the Canada Post website at www.canadapost.ca and navigate to the “Support” or “Contact Us” section. There, you will find various options to submit your questions or concerns, including email forms and live chat support.
  3. Social Media: Canada Post is active on social media platforms such as Twitter and Facebook. You can send them a direct message or post a question publicly on their social media channels, and their support team will respond to your inquiry.
  4. Canada Post App: If you prefer using mobile applications, you can download the Canada Post app from the app store on your smartphone. The app provides convenient access to tracking information and customer support.
  5. In-Person: If you prefer face-to-face interaction, you can visit your local Canada Post office. The postal workers at the office will be able to assist you with any mail-related queries or concerns.

When contacting Canada Post, it’s helpful to have relevant information ready, such as your tracking number, mailing address, and any specific details related to your inquiry. This will assist the customer service representatives in providing you with accurate and efficient support.

What are your payment options avaiable?

To facilitate the payment process, we offer multiple convenient options:

  1. Payment by Cheque:
  2. Payment by Email Transfer: For email transfers, kindly send the payment to: info@monarchbutterflies.ca
  3. Online Payment Options: Such as a Credit Card, Debit, PayPal, Crypto, or any other available payment methods on our website, please follow these steps:

A. Place a new order on our website, www.monarchbutterflies.ca, by adding the desired items to your cart.

B. Proceed to checkout and select the preferred payment option.

C. Follow the prompts to securely submit payment online or select the method of your preference.

If you encounter any difficulties during the payment process or have any questions regarding payment methods, feel free to contact our customer support team at info@monarchbutterflies.ca.

How to Check Shipping Rates and Customize Your Order
  1. Visit our website at www.monarchbutterflies.ca and browse through our wide selection of products.
  2. Once you’ve found the items you’d like to purchase, add them to your online cart by clicking the “Add to Cart” button next to each product.
  3. After adding all desired items to your cart, click on the “Checkout” button to proceed to the checkout page.
  4. On the checkout page, you will be prompted to enter your shipping address. Please provide the accurate address to get the most accurate shipping rates.
  5. Once you’ve entered the shipping address, the total cost of your order, including shipping, will be calculated and displayed on the screen.
  6. At this point, you have the flexibility to make any adjustments to your order. You can add more items to your cart, delete any items you no longer wish to purchase, or make changes to the quantity of items.
  7. If you have a discount code or a gift card, you can also apply it during the checkout process to avail any available offers.
  8. Finally, when you are satisfied with your customized order, proceed to complete the checkout process by providing the necessary payment and contact information.

Should you encounter any difficulties during the checkout process or if you have any questions about shipping rates or products, please don’t hesitate to contact our customer support team at info@monarchbutterflies.ca

Do you offer orders for pick up?

We currently operate as an online store and do not offer orders for pick up. All orders must be placed through our secure online platform on our website.

Our seamless online ordering process allows you to browse through our diverse range of butterfly-related products, including live butterflies for release, butterfly rearing kits, butterfly frames and more. Once you have selected the items you desire, simply add them to your cart and proceed to checkout.

During checkout, you will provide your shipping address, and we will take care of the rest. We entrust the reliable services of Canada Post to ship your order directly to your designated location, ensuring safe and timely delivery.

We understand that some customers may prefer to pick up their orders in person for various reasons. However, at this time, we are unable to make an exception to our shipping policy, as it enables us to efficiently serve customers across different regions.

Do you offer monarchs in egg or caterpillar stage?

We do not offer Monarchs in the egg or caterpillar stage. Our focus is on providing monarch pupa (chrysalis) or fully developed adult butterflies for release, as this ensures the best results and contributes to the well-being of the butterflies providing the highest success rate.

While we understand the appeal of witnessing the early stages of a monarch butterfly’s life, offering monarchs in the egg or caterpillar stage presents unique challenges. The larvae require specific care, habitat, and diet to develop successfully, which can be complex and sensitive to manage. To ensure the highest success rate we only offer monarchs in the pupae state or butterflies for release.

To maintain the highest standard of care and minimize any potential risks to the butterflies, we specialize in providing healthy and vibrant pupae or adult butterflies for your butterfly release event. This approach allows you to enjoy the mesmerizing transformation of the pupae into magnificent butterflies and participate in their release, creating a magical and memorable experience.

Regrettably, we are unable to make exceptions to our policy and offer monarchs in the egg or caterpillar stage. However, we assure you that the butterflies you receive will be in prime condition for a successful and joyful release.

Does the monarch kit include food or do I need to have milkweed available to feed to them?
We are delighted to inform you that the kit includes pupae specifically intended for hatching and releasing only. As a result, there is no need for milkweed, as these pupae have already completed their caterpillar stage and do not require additional food.
The Monarch Kit provides a wonderful opportunity to witness the fascinating process of butterfly metamorphosis and contribute to monarch conservation efforts. By releasing these beautiful butterflies into the wild, you are actively supporting their natural life cycle and helping to maintain their populations. If you have any further questions or require additional information about our Monarch kit, please don’t hesitate to reach out.
Is milkweed the only source of food and host plant for monarchs?

Yes, it is true that milkweed (Asclepias species) is the only host plant for monarch caterpillars. Monarch butterflies lay their eggs exclusively on milkweed plants because the caterpillars that hatch from these eggs rely solely on milkweed leaves as their source of food.

Are you milkweed seeds organic?

Yes, we are pleased to confirm that our milkweed seeds are organic. We take great care in providing high-quality seeds that are free from synthetic chemicals or harmful additives, ensuring a safe and natural environment for your garden and the wildlife it supports.

By choosing organic milkweed seeds, you can have confidence in knowing that you are contributing to a healthy ecosystem and supporting the well-being of pollinators, including monarch butterflies. Organic farming practices promote biodiversity, conserve natural resources, and prioritize the health of the soil and surrounding environment.

Where can I find the milkweed seeds planting instructions?

Please find some instructions below with similar instructions included in each order. Planting milkweed seeds is a simple and rewarding way to support monarch butterflies and other pollinators. Here’s a step-by-step guide to help you successfully plant milkweed seeds:

  1. Prepare the Planting Area: Find a sunny spot in your garden or a location with at least 6 hours of sunlight per day. Milkweed prefers well-drained soil, so ensure the planting area is free from standing water.
  2. Clear the Ground: Remove any existing weeds, grass, or debris from the planting area to give the milkweed seeds a better chance to germinate and grow.
  3. Scarify the Seeds (Optional): Some milkweed seeds have hard shells that benefit from scarification, a process of scratching or nicking the seed coat to aid in germination. You can do this by rubbing the seeds gently with sandpaper or using a small knife to create small scratches.
  4. Plant the Seeds: Sow the milkweed seeds directly into the prepared soil. Space the seeds about 1 inch apart and cover them lightly with a thin layer of soil (about 1/4 inch deep). Alternatively, you can start the seeds indoors in pots and transplant them later.
  5. Water the Seeds: After planting, water the seeds thoroughly. Keep the soil consistently moist, but not waterlogged, until the seeds germinate and the seedlings become established.
  6. Provide Care and Maintenance: Once the milkweed seedlings emerge, continue to water them regularly, especially during dry periods. Mulching around the plants can help retain moisture and suppress weeds.
  7. Thin Seedlings (if necessary): If you have sown the seeds densely, you may need to thin the seedlings once they reach a few inches tall, leaving enough space for each plant to grow.
  8. Protect the Plants: Young milkweed plants can be vulnerable to herbivores, so consider using protective barriers or natural repellents to keep pests away.
  9. Enjoy the Growth: Watch as your milkweed plants grow and provide essential food for monarch caterpillars and nectar for adult butterflies. Over time, you’ll also attract other pollinators to your garden.

Remember that milkweed is a crucial plant for monarch butterflies, as it serves as their primary host plant. By providing milkweed in your garden, you are creating a habitat that supports the entire life cycle of these beautiful butterflies. Happy planting!

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