SHIPPING TIME
The season for shipping butterflies runs from May-September, weather and season permitting. We are only able to ship butterflies in this window of time, as they are naturally found in the wild in the same time period. All butterflies are individually packaged for safe shipping. These butterflies are shipped in dark cool containers that naturally mimic the conditions for butterflies to be in a hibernation-like state. For pictures and videos of how we safely package your butterflies for release, please visit our blog and FAQ.
All shipments are made through Canada Post and shipped to the address provided, however, they may choose, at their discretion, to leave your package at your front door, a side door, with a concierge, at a safe drop location, in a community mailbox, or tag it for pickup at your local post office. Although we wish they can hand-deliver every package, it is out of our control. Please ensure you provide the most accurate postal address and any special instructions if needed.
In the past, we’ve used other courier and delivery services, and our experience has been that Canada Post takes the most care when handling our packages. After years of service, we developed a relationship with Canada Post as they are aware of the contents of our packages and use special handling with every delivery.
All of our packages are shipped expedited and with XpressPost including a tracking number and standard $100 postal insurance. Postal insurance is included on all orders and any claims for damage or lost packages should be made to Canada Post. For full details on Canada Post delivery terms and conditions, please visit www.canadapost-postescanada.ca.
2 reviews for 15 Painted Lady Butterflies For Release