Request of Information from Jessica K*******-H******
September 22, 2023
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Thank you for considering the release of butterflies for your special event, occasion, or other exciting moment you wish to create. As soon as you are aware of the date of your event, whether far in advance or last minute, we encourage you to place your order right away.
In the case of last minute orders, it is better to order your butterflies as soon as possible, as valuable time may be lost that could be spent processing your order. Once your order is placed, all questions can be addressed, and many can be found on our FAQ and blog. If after reviewing the FAQ and blog, if any question or topic is missing, please contact us and we will be happy to answer them and add them to our online content for other users.
We have had circumstances where we have been able to fulfill an order, but when finally placed, we sold out of the product, as all orders are completed on a first come first serve basis. It takes months of planning each season to have enough available butterflies, and we try to accommodate all last minute orders when possible.
As soon as you place your order, a team member will review your order and the intended arrival date. We will quickly send a follow up email to let you know your options and the feasibility of meeting your deadline; you must respond to this email to complete your order. Only then do we begin processing your order. If for some reason we are unable to fulfill your order in the requested time, we will issue a refund on your order.
We look forward to helping you with your order and thank you for supporting our initiative to repopulate butterflies.
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12 Responses
Do they arrive as caterpillars?
Dear Andrea,
Thank you for your question!
We offer butterflies for release and butterfly raising kits. Our painted lady kit includes caterpillars. If you are looking to raise caterpillars into butterflies we recommend that kit to fit your needs.
Please let us know if you have any further questions or concerns.
Do they arrive to classroom as caterpillars?
Dear Andrea,
Thank you for your question!
We offer butterflies for release and butterfly raising kits. Our painted lady kit includes caterpillars. If you are looking to raise caterpillars into butterflies we recommend that kit to fit your needs.
Please let us know if you have any further questions or concerns.
Hello,
I operate a market garden, Muddy Creek Farm, near Kitchener-Waterloo, Ontario. In spring folks sign-up for a Harvest Share then, each week from mid-June to Mid-October, they receive a box of veggies. This model offers a community feel to purchasing local veggies and those involved are interested in the farm, and environmentally-sustainable action in general.
I would like to organize an event for my harvest share members: They could order a butterfly raising kit through me and each family could raise a butterfly at home, then we would come together on the farm on a specific date to release the butterflies.
Is this ideas plausible? If so, what time of year would be best for the butterflies to be released (I realize the answer will be different for each species). If you think this idea is possible I would welcome your expert support in making it happen. I will need time to advertise the idea and allow people to get their orders in – so the sooner we can formulate a plan, the better.
Thanks in advance,
Melissa
Dear Melissa,
Thank you for contacting us. Please email your questions, concerns or request to info@monarchbutterflies.ca
A team member will be delighted to answer any questions you may have. We look forward to hearing from you!
Hi,
I was looking to order these butterflies for a birthday in July. However, before I purchase them, I would like to know how they come ready for release? Are they already in a box or mesh box?? Or is this something I would have to arrange for release?
Dear Yazmeen,
Thank you for contacting us. Please email our team at info@monarchbutterflies.ca to have a team member reach out to you.
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We offer various kits so that you can raise and release your own butterflies. We also offer adult butterflies which arrive ready to be released. Please visit our online store to see the packages we have available which include the painted lady or monarch butterflies for release. Please visit the ordering page of the butterfly you would like to release for detailed information, our FAQ and blog go over this information in detail.
We look forward to sharing the joy of releasing butterflies with you!
Hello. I am looking to do a mass release for my Mother’s Celebration of Life on August 4th in Etobicoke Ontario.
Please contact me ASAP to discuss
Dear Leigh,
Thank you for your comment, we also appreciate you emailing our team with the above request and have responded to it. Please communicate with our team members via email, we look forward and are excited to share the joy of butterflies with you.
I’m looking to order 30 butterflies for august 13.
Dear Kraut,
Thank you for comment on our blog post. Please email our team at info@monarchbutterflies.ca for prompt responses. As this is a short notice order it may be possible but we will require your details such as shipping address, as we currently have extra butterflies and may be able to accommodate your request.
Regards,
The Monarch Team